Returns & Exchanges

At Good Directions, we are committed to your satisfaction and offer a 30-day return window for products in their original condition and packaging. If you are not completely happy with your purchase, we provide a streamlined process to ensure your exchange or refund is handled promptly.

Return Process

• 1.
  Initiate Your Return

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Print Shipping Label

  Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include inside the box.

• 3.
  Package Securely

  Place the items in their original manufacturer packaging and ensure the box is taped securely to prevent damage during transit.

• 4.
  Receive Refund

  After our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.